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Frequently Asked Questions

Here you can find answers to common questions about our treatment and enrollment process.

CUSTOM JAVASCRIPT / HTML

Frequently Asked Questions

Here you can find answers to common questions about our treatment and enrollment process.

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What are the highlights of the Revero program?

Revero’s root-cause approach utilizes ketogenic nutritional therapy to treat chronic metabolic, autoimmune, and inflammatory conditions. Patients receive remote support from a dedicated care team, routine lab tests to monitor progress, and personalized treatment plans via the Revero app, where they log progress, communicate, and get feedback.

What is ketogenic nutritional therapy?

Ketogenic nutritional therapy is a low-carbohydrate diet that shifts the body into ketosis, where it produces ketones (ketosis) to burn fat for energy instead of carbs, reducing inflammation and stabilizing blood sugar. Revero’s approach emphasizes healthy protein and fat intake to improve metabolic health.

What can I eat on a ketogenic diet?

A ketogenic diet can include a wide variety of whole foods like meats, seafood, eggs, select vegetables and fruits, dairy, and fats such as butter, ghee, tallow, coconut oil, and avocado oil. Patients with certain conditions may need to limit certain foods that could trigger or worsen their condition. Given each patient’s unique circumstances, specific recommendations are made on a case-by-case basis.

How will my carbohydrate intake be managed?

To get into fat-burning mode quickly, most patients will be advised to limit carbohydrate intake to 30 grams per day or less to achieve nutritional ketosis within a few weeks. Some patients may prefer to transition more gradually (> 30 grams) or more quickly (< 30 grams), and patients can work with their care team to determine if adjustments should be made.

What conditions does Revero treat using a ketogenic diet?

 A To full list of conditions can be found here.

How does Revero differ from traditional care?

Revero focuses on root-cause instead of prescribing medications to manage symptoms. Instead, our providers focus on reducing and often eliminating medications as a patient progresses. In addition, Revero patients avoid long wait times to see their providers and offer patients a cost-effective way to receive health coaching on demand. Patients can also receive more support through our community meetings.

What is included in the program?

    • Personalized nutrition: Care plans can be tailored based on the patient’s health conditions, goals, and preferences.
    • Medical supervision: Board-certified providers support, supervision, and safely reduce medications.
    • Health coaching on demand: Coaches guide patients, answer questions, advising on habits formation, and assisting with patient accountability.
    • Welcome kit: The kit contains ketone test strips and electrolytes to begin the program. Glucose and blood pressure monitors that sync with the Revero app area also included for Revero patients with type 2 diabetes or hypertension.
    • Biomarker/lab review: Care teams routinely review weight, glucose, blood pressure, mood, energy, and other metrics, adjusting plans as needed. Lab tests occur at onboarding, 3 months, 6 months, and every 6 months thereafter.
    • Educational resources: Revero app provides extensive educational resources.
    • Community meetings: Weekly meetings offer support from Revero staff, Dr. Shawn Baker, and members.

Who is a great candidate for the Revero program?

Revero is ideal for patients diagnosed with conditions Revero treats, unless excluded by specific criteria provided below. In many cases, Revero patients with other conditions (e.g., cardiovascular disease, hypothyroidism) may still benefit from the program while their current providers manage the care of those conditions. Finally, Revero is also suitable for patients who do not have any conditions but wish to implement a ketogenic diet to improve well-being.

Are there any other requirements to enroll?

• Must be age 18-79
• Reside in a Revero-licenced U.S. state
• Proficient in English Have access to a smartphone and the ability to operate one

What pateint may be bettee served with other care models or specialists?

Patients with the following conditions may be better served by functional medicine, concierge medicine, or other specialists instead of Revero.
    • Type 1 Diabetes
    • Current pregnancy
    • Active dialysis
    • CKD stages 4, 5 or ESRD (creatinine > 2.0)
    • Advacned heart failure (NYHA III or IV)
    • Advanced liver disease
    • Organ or bone marrow transplant within the past 2 years
    • On any of the following medications:
              • Lithium
              • Warfarin (Coumadin)
               • Entresto
               • Chemotherapy drugs for active cancer

Please note: Patients who have had cancer must be in remission for at least one year.

Is Revero covered by insurance or FSA/HSA deductible?

Revero is a self-pay program and eligible for FSA/HSA plans. Revero can provide the itemized receipts and letters of medical necessity. Patients can also pay with their FSA or HSA cards.

How will my provider work with me?

Revero patients meet providers in an Onboarding Call to review lab results, health history, and program suitability based on goals. After clearance, patients communicate primarily via chat within the app or by phone for follow-ups. Providers review progress and biomarkers, with labs retaken at 3, 6, and every 6 months thereafter. Medications are adjusted as needed along the way as patients progress.

Are Revero providers doctors and knowledgeable about my condition?

Revero providers include physicians and nurse practitioners, all highly trained and passionate about metabolic health and lifestyle medicine, which they practice personally and with patients. They joined Revero to support its mission of healing and reducing medication use. Each undergoes specialized Revero training to deliver exceptional care tailored to your condition.

What labs are included in the program?

Routine labs for all patients include CBC, Platelet, Nondifferential, Comprehensive Metabolic Panel, Hemoglobin (Hb) A1c, Insulin, Lipid Panel, TSH, Vitamin D, 25-Hydroxy: HS-C-Reactive Protein (CRP). Patients with type 2 diabetes may also receive additional testing to assist with insulin management.

What does the health coach do?

Each patient can work with a health coach one-on-one to support adoption and transition to a ketogenic diet. In a Welcome call, coaches discuss goals and support needs for diet, sleep, stress management, and fitness. Thereafter, patients contact coaches via app chat or scheduled appointments. For patients already on a ketogenic diet, coaches troubleshoot stalls, relapses, and optimize plans.

How will I communicate with my care team and how often?

The Revero app is where patients will receive their care plans, educational resources, track biomarkers, and communicate with their care team via chat. Patients may also use the desktop version as needed. Patients can also set up appointments to speak with their care team by phone and can communicate with their care team as often as they wish through chat.

Can I really ask my care team questions whenever I want?

Yes, our health coaches and providers monitor chat during normal business hours and can help get you answers that you need, usually within one business day, if not sooner.

How are medications managed?

Revero providers will manage medications for Revero-treated conditions. Patients with prescriptions from other providers for non-Revero conditions should continue working with those providers. Your pharmacy will handle processing insurance coverage per their normal process.

Will Revero providers coordinate treatment with primary care physicians or other specialists?

Yes, Revero care teams can assist patients with understanding how to coordinate care with primary care physicians and other specialists who are managing non-Revero conditions.

Is calorie counting, calorie restriction, intermittent fasting, or exercise required?

Revero does not expect patients to calorie-restrict, count calories, or fast. However, managing carbohydrate intake (if consuming them) and meeting protein goals are a core part of the program. Movement throughout the day is highly encouraged to improve progress but not required.

Am I able to use Revero if I travel out of state or go abroad?

The Revero app lets patients easily connect with their care team before traveling out of state. Coaches can offer non-medical support during U.S. or international travel anytime. However, U.S. laws require medical services, like lab reviews or consultations, to be provided by providers licensed in the same state at the time of service. For international trips, patients should consult their care team to ensure compliance and receive guidance on maintaining their care plan.

Please note: Revero does not serve patients residing outside the United States

Why is Revero better than doing keto or carnivore yourself?

Many people can see results on their own, but Revero patients want to ensure they are safely adjusting medications and receiving the best possible care when implementing a ketogenic diet. Also, patients who have the support of an experienced medical provider and health coach can often achieve results more efficiently and with fewer setbacks than the guesswork involved when doing it alone.

Is a referral from a doctor required for enrollment?

Revero is a self-pay program. Referrals are not required.

What does the enrollment process look like?

1. Visit onboarding.revero.com to complete the secure, HIPAA-compliant form. Membership begins on the day of payment. For help with enrollment, book an optional call with an enrollment advisor or contact Revero at 415-835-4151.
2. Perform lab work. These initial lab tests will be reviewed by your provider.
3. Schedule a Provider Onboarding call. During this call, your provider will discuss goals, review medical history, conditions, and results to confirm suitability for the program.
4. Receive Welcome Kit. The Welcome kit with supplies to begin the program will ship to the address provided.
5. Download the Revero app. Once cleared, patients receive an email invitation to download the app to access their care team and educational resources.
6. ​Schedule a Coach Welcome Call. During this call, coaches review care plans, set goals, and help patients begin their Revero journey.

What does the Welcome Kit include?

• All patients will receive a food scale, an introductory supply of electrolyte packets, and one container of ketone urine test strips. Patients may purchase additional electrolytes and ketone strips on their own if desired.
• For type 2 diabetes, patients also receive a glucose monitor that syncs with the Revero app, strips, lancets, and alcohol swabs. Glucose test strips will be replenished automatically during a patient’s membership with Revero.
​• For hypertension, patients receive a blood pressure cuff and monitor that syncs with the Revero app.

How easy is it to cancel if Revero is not a good fit for me?

Any patient can cancel simply by emailing [email protected].

How easy is it to sign up?

Visit onboarding.revero.com to begin enrollment or call 1-415-835-4151 to speak to an enrollment advisor if you need more help. We look forward to being a part of your health journey.

What is ketogenic nutritional therapy? 

Ketogenic nutritional therapy is a low-carbohydrate diet that shifts the body into ketosis, where it produces ketones (ketosis) to burn fat for energy instead of carbs, reducing inflammation and stabilizing blood sugar. Nutritional ketosis has been shown to improve inflammation, blood sugar stability, and weight loss. Revero’s approach emphasizes healthy protein and fat intake to improve metabolic health.

Is ketosis safe?

A personalized care plan based on your individual biomarkers is safe. If you are taking prescription medications, your Revero care team will work closely with you and other providers managing your care to ensure safety. Patients may see rapid changes, requiring the need to change medications in response.

What does keto-adaptation or becoming fat adapted mean?

This is the process in which your body changes from running primarily on glycogen (glucose via dietary carbohydrates) to ketones (healthy fats) as its energy source.
​Becoming fat adapted is a long-term metabolic state in which your body has switched from burning glucose to using fats for energy.

How can a ketogenic diet help me to lose weight?

Well-formulated ketogenic diets have been shown to help with weight loss and more importantly, your overall health. The rate of the weight loss is dependent on a few factors which you can discuss with your care team.

How can I measure ketosis?

In addition to physical signs like fat loss, ketone production can be measured by using urine test strips at home. Ketones can also be measured at home using a device that specifically tests for ketone levels in the blood.

What can I eat on a ketogenic diet?

A ketogenic diet can include a wide variety of whole foods like meats, seafood, eggs, select vegetables and fruits, dairy, and fats such as butter, ghee, tallow, coconut oil, and avocado oil. Patients with certain conditions may need to limit certain foods that could trigger or worsen their condition. Given each patient’s unique circumstances, specific recommendations are made on a case-by-case basis.

How will my carbohydrate intake be managed?

To get into fat-burning mode quickly, most patients will be advised to limit carbohydrate intake to 30 grams per day or less to achieve nutritional ketosis within a few weeks. Some patients may prefer to transition more gradually (> 30 grams) or more quickly (< 30 grams), and patients can work with their care team to determine if adjustments should be made.

What are symptoms that may signal that I need electrolyte supplementation?

Carbohydrates can be highly inflammatory to human metabolic health. Consuming sugar sharply raises blood sugar, prompting an insulin response. Insulin, an essential hormone, moves sugar from the blood into cells for energy, storing excess glucose as glycogen or fat. High insulin levels block your body’s ability to use stored fat for energy — making it difficult to lose weight. High-sugar diets have also been associated with chronic diseases such as type 2 diabetes, heart failure, strokes and high blood pressure.

What are artificial sweeteners and sugar substitutes I can use on a ketogenic diet?

It may be better to avoid foods requiring added sweeteners on a ketogenic diet, as they may disrupt ketosis and trigger cravings. Low-impact sweeteners like liquid stevia, monk fruit, and xylitol are acceptable in moderation. If sweetness is desired, whole food choices like berries can offer a more natural alternative while on a low-carb diet.

Which fats are best on a ketogenic diet?

Saturated and monounsaturated fats from animal and plant sources are recommended. This includes beef tallow, lard, butter, olive oil and avocado oil. It is best to avoid processed or highly refined oils such as canola, soybean, cottonseed, corn, grapeseed, sunflower, and safflower. These oils are also higher in polyunsaturated fatty acids which lead to inflammation.

How much protein will I need to eat?

While individuals differ, the recommendation for most people is to eat roughly between 1.5 to 2 grams of protein per kilogram of ideal body weight to maintain lean body mass.

What about whey protein on a ketogenic diet? Is this okay?

There are pros and cons to supplementing with whey protein while on a ketogenic diet. Whey has essential amino acids but produces higher insulin secretion than other proteins like meat and eggs. Whey also lacks sufficient potassium, magnesium and phosphorus and is not a complete protein like meat, fish, or eggs. Thus, whey is not recommended in the Revero program.

Can I be vegetarian or vegan on a ketogenic diet?

It is possible. Please consult with your Revero care team if this is your preference.

Is there a need to eat vegetables on a ketogenic diet?

There can be benefits to consuming non-starchy, low-carbohydrate vegetables, which provide fiber, vitamins, and minerals that can help patients adapt to a ketogenic diet. However, consuming vegetables is not required for those on a strict carnivore diet.

Do I have to take supplements on a ketogenic diet?

Supplementation isn’t required with Revero’s whole-food ketogenic therapy since micronutrients are better absorbed from food. In hot, humid climates or with heavy exercise, electrolytes (sodium, magnesium, potassium) may help. Vitamin D is beneficial if you’re indoors often or lack sun exposure.

How can reducing carbohydrate intake improve health?

Sodium: If you're feeling weak, fatigued, or experiencing headaches, increasing your sodium intake can help. Use the electrolyte packets in your Welcome Kit and add extra salt to your meals. The electrolyte packets contain all three minerals
Potassium: Muscle cramps and irregular heartbeats can be signs of low potassium. Incorporate potassium-rich foods like avocados and leafy greens. Potassium is also provided by the electrolyte packets in your Welcome Kit.
• Magnesium: If you're experiencing muscle cramps, insomnia, or anxiety, you might need more magnesium. Consider magnesium-rich foods or supplements. With Revero, magnesium supplementation is generally recommended when starting on a low- carbohydrate diet. People may choose to use the electrolyte packets included in the Welcome Kit or purchase their own supplement such as magnesium glycinate. The recommended dose for the supplement is 300-400 mg daily unless advised otherwise by the medical provider.

Do I need to take fiber supplements?

Fiber supplements are unnecessary for those eating a well-planned ketogenic diet with vegetables that contain fiber. Similarly, those on diets higher in fats may also discover that fiber supplements are unnecessary to maintain regular bowel movements.

Is a ketogenic diet safe for my heart?

Yes. A well-formulated ketogenic plan is safe and can improve metabolic health by reducing inflammation, which is linked to heart disease. For most people, a ketogenic diet improves cholesterol numbers, but for some people there are temporary rises in cholesterol during weight loss that can be discussed with your Revero care team.

Can I salt my food on a ketogenic diet? What about my blood pressure?

Yes, by following your nutrition plan, an increase in salt intake can be done modestly without raising blood pressure. Your Revero care team can help ensure your salt intake is appropriate to maintain good health.

What if I don’t have a gallbladder?

If you’ve had your gallbladder removed, you may find it difficult to digest high amounts of fat at one time. While it is safe to eat fat, people without gallbladders tend to lean toward eating leaner meats or spreading out fat consumption throughout the day.

What about “keto flu?” How can I avoid it?

Some patients may experience flu-like symptoms in the first few days or weeks. Symptoms like lightheadedness, fatigue, headache, constipation, and nausea may occur during rapid weight loss as the body shifts from retaining to expelling salt and water. Replenishing electrolytes (sodium, potassium and magnesium) can help. 

What else could happen while on a ketogenic diet?

Whenever making any dietary change, diarrhea, constipation, or rashes may occur in some people as the body adapts to a new diet and detoxifies from high-carb foods and processed chemicals standard in the Western diet. Your Revero care team will help address this as needed.

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